Why cash flow matters
Cash flow is the money moving in and out of your business bank account. Profits are important, but without cash you can’t pay bills, suppliers, or staff. Good cash flow keeps doors open and gives you choices.
Step 1 — Get a simple cash flow snapshot (10–30 minutes)
Action:
- Open your business bank account and last three months of bank statements.
- List ending balance for each month and total money in (sales, loans) and out (rent, payroll, supplier payments) per month.
Quick template (example):
- Month: March — Starting balance $5,000 — Cash in $12,000 — Cash out $11,000 — Ending balance $6,000
- Do the same for April and May. If ending balances trend down, you have a shortfall.
Step 2 — Categorize cash flows (30–60 minutes)
Action: Put each cash item into one of these categories:
- Fixed recurring: rent, loan payments, subscriptions
- Variable recurring: utilities, credit card fees, hourly wages
- One-off: equipment purchase, tax bills
- Receipts from sales: customer payments, returns
Why: Knowing categories shows what you can cut or delay.
Step 3 — Build a 90-day cash forecast (1–2 hours)
Action:
- Start with your current bank balance.
- For each of the next 90 days, list expected cash in (invoices due, estimated daily sales) and cash out (payroll dates, rent, supplier payments).
- Track running daily balance. Flag days where balance goes below a safe minimum (choose one below).
Decision rule — safe minimum:
- If monthly revenue > $50k: keep 7–14 days of expenses as buffer.
- If monthly revenue < $50k: keep 14–30 days of expenses as buffer.
Step 4 — Actions to improve cash flow
Immediate steps (use these first):
- Speed up receivables: invoice same day, require deposits, offer 2% discount for payment in 10 days.
- Delay payables: negotiate net-30 or net-60, ask suppliers for extended terms.
- Cut low-value expenses: cancel unused subscriptions, pause nonessential hiring.
- Use a short-term credit line for predictable timing gaps (only if you can cover payments on schedule).
Example: A cafe has a two-week gap before a grant arrives. They require a 50% deposit on large catering orders, negotiate payables to net-30, and offer a 5% early-pay discount to regular corporate clients — cash gap filled.
Step 5 — Pricing and margins check (30–60 minutes)
Action:
- Pick 3 top-selling products/services.
- Write direct cost per item (materials, direct labor).
- Set a minimum price = direct cost + 30% margin (adjust if market won’t accept).
Decision rule: If a product’s gross margin < 20%, consider raising price or removing it unless it brings in new customers who buy higher-margin items.
Step 6 — Collect faster: practical tactics
- Invoice weekly instead of monthly where possible.
- Require deposit of 25–50% for large jobs.
- Use online payments (cards, ACH) to reduce friction.
- Send one polite reminder at 7 days past due, one firm reminder at 14 days, and call at 21 days.
Step 7 — Manage slow customers and bad debt
Action:
- Classify customers: A (pay on time), B (sometimes late), C (often late). For B and C, require prepayment or shorter terms.
- Set a write-off rule: if invoice >90 days overdue and no realistic plan, write off <1% of revenue or escalate to collections based on cost-benefit.
Step 8 — When to seek outside cash
Decision rules:
- Use outside money for growth (buying equipment to increase revenue) if projected return pays back in 12–36 months.
- Use short-term loans or lines to cover a temporary, documented cash timing gap.
- Avoid using credit to cover ongoing losses — fix the business model first.
Cheat-sheet checklist (use weekly)
- Check bank balance and running 30-day forecast.
- Review receivables aging (0–30, 31–60, 61+ days).
- Send overdue reminders and call top 3 late accounts.
- Confirm upcoming large payments and negotiate timing if needed.
- Record any one-off expenses and plan how to fund them.
Tools and record-keeping
Minimal tools that work:
- Spreadsheet for 90-day forecast (date, item, cash in, cash out, balance).
- Accounting software (QuickBooks, Xero) or simple invoicing app.
- Bank alerts for low balance and large transactions.
Short examples
Example 1 — Retail shop: Forecast shows a $4,000 dip before holiday sales. Action: ask landlord to delay rent, run a pre-sale to collect cash, move slow inventory to clearance.
Example 2 — Service business: Most clients pay net-30. Action: offer 2% discount for net-10 and require 30% deposit for projects over $5,000.
Final quick decisions
- If your 90-day forecast shows negative balance any day: take one immediate action (delay one bill, require deposit, or use credit line).
- If you hit negative balance more than once in 3 months: review pricing and cost structure.
One-page starter checklist to print
1) Make current bank balance and list next 90 days of known cash flows. 2) Flag any date with balance < chosen buffer. 3) For each flagged date, pick 1 immediate action (collect, delay, cut, borrow). 4) Re-run forecast weekly.